Refund Policy

The service fee charged by Class Manager for using our platform is non-refundable under any circumstances.

All refunds related to tuition class monthly card payments are the sole responsibility of the respective Center/Institution. Class Manager acts only as a payment facilitator and is not responsible for processing or handling refunds.

• For any refund requests, students or parents must contact their respective tuition center directly.
• Each tuition center has its own refund policy and procedures.
• Class Manager will not mediate in refund disputes between students/parents and tuition centers.

Class Manager explicitly states that we are not responsible for:

• Processing refunds for tuition class monthly card payments
• Mediating refund disputes between users and tuition centers
• Guaranteeing refunds from tuition centers

For any questions about this refund policy, please contact us through our support channels available on the contact page.